Natalie Perez provides exceptional customer service solutions in both Spanish and English. With a background in early childhood education, Natalie understands the need for patience, time management, and clear communication. Natalie has been in the specialty contents restoration industry for two years and has found her role in customer service just as rewarding as early childhood education. Natalie always keeps customer needs first and swiftly resolves any issues that arise throughout the claim process. Her goal is, “to make sure all of our customers’ needs are met.” Her positive mindset and attitude are a great benefit to the team and customers as they deal with hardships from fire and water damage. When she isn’t resolving issues in the office, Natalie enjoys spending time with her four sons and significant other.